Indexity, Built For Speed

Healthcare identity resolved at scale — fast, intelligent, transparent.

Indexity is a cloud-native Enterprise Master Patient Index (EMPI) and Master Data Management (MDM) platform, purpose-built for healthcare. It delivers performance at scale - rapid ingestion of records, sub-second search across millions of identities, and fast resolution of potential duplicates. Combined with adaptive self-tuning algorithms and full lineage, Indexity creates a single, reliable identity framework.

Legacy platforms were designed for another era. They are slow to implement, difficult to scale, and dependent on manual stewardship to keep records accurate.

Indexity takes a different approach: a platform that can be deployed in weeks, integrates cleanly with existing systems, and reduces the operational workload of data teams while improving the accuracy and reliability of healthcare records.

Indexity features

• Self-tuning matching – hybrid probabilistic + AI matching adapts and learns from steward decisions, automatically improving over time. Configurable thresholds and veto rules (e.g. pediatrics, multi-births) ensure accuracy tailored to the local population.

• AI-augmented stewardship – data steward workflows prioritized and streamlined with AI agents that recommend resolutions, flag anomalies, and reduce manual workload while preserving human oversight.

• Reference data sources – optionally enhance and cross-check identities using trusted external datasets, improving accuracy where source data is incomplete or inconsistent.

• ID verification – real-time patient identity verification, adding an additional layer of assurance for portal access, onboarding, and secure transactions.

• Audit and provenance – every match that is made is explainable, traceable, and auditable in minutes. Field-level lineage and change history, including match decisions and survivorship logic, support compliance and investigation.

• Reporting and analytics – comprehensive tools to track match quality, duplicates, stewardship outcomes, and system performance.

Managed service features

• Flexible integration – API-first ingestion and synchronization, with support for healthcare standards (FHIR, HL7, CSV).

• Low-latency performance – architected for fractions of second response times across millions of records.

• Cloud-native deployment – SaaS-first delivery with elastic scaling, multi-AZ availability, and zero-downtime upgrades.

• Security and privacy – PHI segregation, encryption in transit and at rest, mutual TLS, IP allow-listing, WAF, and continuous monitoring.

• Managed service – automated scaling, continuous health checks, proactive updates, and operational monitoring as standard.

How it works

Indexity connects to your data ecosystem and ingests feeds from existing systems in real time or batch. It applies modern matching and aggregation technology to produce a clean, trusted view of patient and provider data. Interaction with the records is via web UI, APIs or command line tooling - ensuring teams can work in a way that makes sense for them.

Use cases

Clinical operations & safety

• Consolidating patient and provider records across multiple sources to create a single, trusted view of each individual.

• Ensuring effective and efficient care by making up-to-date identities available at every point of service.

• Verifying identities for secure portal logins and safeguarding access to personal health information.

Data quality & governance

• Detecting and correcting demographic inconsistencies to maintain accuracy across all connected systems.

• Monitor and measure data quality with real-time reporting and stewardship analytics.

• Ensuring consistent identifiers across systems for compliance and audit readiness.

Interoperability & collaboration

• Supporting regional health information exchange (HIE) by unifying identities across diverse systems.

• Sharing identity-resolved datasets with partner organisations securely and efficiently.

• Streamlining onboarding of new sites or systems with rapid, accurate data integration.

Benefits

Indexity provides a modern identity foundation that delivers measurable improvements in data accuracy, efficiency, and compliance:

• Accurate patient and provider matching across large, fragmented systems.

• Reduction of duplicate records, improving safety, billing, and reporting.

• Lower manual stewardship effort through AI augmentation.

• Faster onboarding of new sites and systems with seamless iteration.

• Always-available, cloud-hosted service with built-in resilience.

What makes Indexity different?

Existing platforms were not designed for today’s scale, cloud-capabilities, interoperability, or AI-driven automation - Indexity was built to disrupt this static and archaic industry.

Capability table generated by ChatGPT 5 on 4th September 2025.